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Hurricane Dealer
cliftoncross
Member Posts: 19 ✭✭
I have a question... Has anyone had any issues with their Hurricane Dealer in obtaining replacement parts? I have a 2008 SunDeck 2400, and I have inquired about a few misc items that need replacing. My local dealer always says the item is no longer available. Hurricane has not changed the items I inquired about. They are the same style used in current SunDeck 2400 boats.
The last item I inquired about was a new dash panel. Their response was "Item is no longer available". I found the complete package (all 4 dash panels) on a website.
Of course this dealer isnt very happy with me at all, and the feeling is very mutual. The service dept is horrible. I even spoke w/ the owner about my issues and he pretty much told me I was a complete liar. I inquired about the recommended service schedule on my boat, and the service dept acted pretty much lost. All they could offer was a "tune up kit". They never mentioned replacing the bellows or anything. Please visit Trader Bills website on Facebook and read my review. Ive had issues with them not once, but twice. I have spoken with several other boaters in my area who have not had good experiences with this dealer.
Does anyone recommend or know of a honest reliable dealer in the Arkansas area?
Thanks...
The last item I inquired about was a new dash panel. Their response was "Item is no longer available". I found the complete package (all 4 dash panels) on a website.
Of course this dealer isnt very happy with me at all, and the feeling is very mutual. The service dept is horrible. I even spoke w/ the owner about my issues and he pretty much told me I was a complete liar. I inquired about the recommended service schedule on my boat, and the service dept acted pretty much lost. All they could offer was a "tune up kit". They never mentioned replacing the bellows or anything. Please visit Trader Bills website on Facebook and read my review. Ive had issues with them not once, but twice. I have spoken with several other boaters in my area who have not had good experiences with this dealer.
Does anyone recommend or know of a honest reliable dealer in the Arkansas area?
Thanks...
Comments
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Sorry you have had issues with trader bills in hot springs. I have purchased 2 boats from them and have had absolutely no problem at all with them. But I know the owners, sales manager and service manager personally. I get taken care of.
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But as with any dealer, ( rv, car or truck, motorcycle or boat). If you are a bitchy customer you will get brushed aside.
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http://hurricaneboats.vanillaforums.com/discussion/1065/forum-rules-please-read#latest
Please see rule #4.... the comments are bordeline in violation of this rule. While its unfortunate you didn't have a positive experience, others have. Please maintain facts only.
------------------------------------------------------------------------------2010 Hurricane SS 188 OB
2010 Mercury Optimax 200HP / Mercury SS High Five 19P
2010 Trailmaster SC trailer