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hurricane recall notice

245

Comments

  • steddyfretter
    steddyfretter Member Posts: 14 ✭✭
    edited September 2018
    Completely agree with you sullmate. You gotta wonder just how they intend to install this so called foam 'kit' involving 4 cubic feet to the starboard and another 2.5 cubic feet to the port stern area since it's dealer mechanics doing the work and not the factory itself. If they intend to shoot spray foam inside the hull after drilling access holes in it then it's possible that this could affect water drainage to the bilge area. If it's not spray foam then to install sheets they have to do some serious dissembling of the deck to hull seam to get to the area needed. Either way I am not very happy with the whole thing at all because this never should have happened in the first place. Somebody really dropped the ball here. It would be nice to hear some kind of official informational response to SD 187 owners from Hurricane on this forum about what is actually involved with the fix and do they intend to train the dealer mechanics as to the proper repair procedures involved so it is done correctly.
  • sullmate
    sullmate Member Posts: 107 ✭✭
    Steddyfretter, As you stated there should be a class action lawsuit since there will be boating downtime as well as the real possibility of an improper or damaging repair. We have been told NOT to sell our Hurricanes until the repairs are made. I wish I were a lawyer. If Godfrey Marine thinks this issue is going to go away quietly. They are wrong!! Monetary compensation is Due.
  • vetteldy76
    vetteldy76 Member Posts: 2 ✭✭
    I believe the only way to get ourselves taken care of is a Class Action suit. Our local dealer will not be doing any recall repairs. So they have simply washed their hands of this. I have had several calls with Doug who is coordinating the repairs from Texas but I continue to get excuses. Nothing is going to happen for weeks or months. We want our money back. We don't want this boat now. Even if they say they fixed it I don't trust it any longer. How can we all get together and get a suit going?
  • fundeck19
    fundeck19 Member Posts: 5
    I'm onboard with this...I love my 187 SD, but I'm not sure if I can trust the repair offered and what of the resale value now that this problem has been exposed?
  • steddyfretter
    steddyfretter Member Posts: 14 ✭✭
    edited September 2018
    So what happens if the boat gets swamped or the hull gets compromised from hitting an obstruction at speed? It goes turtle because of the foam inbalance and turns into a submarine? Scary thought. On the official Hurricane website concerning construction of ALL of their boats it clearly states that every available cavity is filled with closed cell urethane foam floatation for added safety and convenience. According to them, this is a good reason why you should choose Hurricane over other boat manufacturers. Sounds wonderful, I took them at their word, and was one of the deciding factors in buying my boat in the first place. Now they are officially admitting in this letter from Godfrey that their past quality control was obviously flawed and telling me not to sell it. So here we have a boat that fails Coast Guard certification but the manufacturer put a sticker in the cockpit stating otherwise. Wow, if that isn't the cat's meow. Consumer lawyers should have a field day with this one. I really wasn't planning on selling it because I actually like the boat but now even if I wanted to, who is going to buy it? So much for resale value.  I wonder how this recall came about. Did one actually sink?
    Post edited by steddyfretter on
  • maxbird
    maxbird Member Posts: 60 ✭✭
    I had a similar issue with a Stratos fish and ski some years ago.  Dealer stuffed long sheets of foam into the cavities  surrounding the bilge area on both sides. I don't see much space back there in my SD 195 OB (similar hull) for doing that.  4 cubic feet of foam is 4 boxes, 1 ft x 1 ft by 1 ft.  Like was mentioned, they will probably drill an access hole and pump foam into the hull.
  • BoatGuru
    BoatGuru Member Posts: 2
    To put this in perspective if the boat was 1 foot longer the coast guard doesn't care about flotation is there and it can sink like a rock.
  • sullmate
    sullmate Member Posts: 107 ✭✭
    Called my dealer yesterday. They said no flotation repair kit has been sent from Godfrey Marine, yet. Has any hurricane dealer received the kit and has anyone had the repairs done? It seems Godfrey doesn,t want to deal with this issue. Frustrated !!!
  • Skipper
    Skipper Member Posts: 1
    I am becoming increasingly frustrated with Godfrey Marine as many Hurricane boat owners have stated in this forum. 
    I contacted my dealer as well as another close by dealer and neither have any understanding when the repair kits will be provided to resolve this issue. It is fast approaching 90 days since we received the initial notice of the problem.
    We were notified that we were at risk of using our boats and we were instructed not to sell our boats. Then Godfrey Marine has become silent with information. I also contacted Doug, who is supposedly responsible for managing the repair process, by phone and email. I ask
    only that he get back to me with some estimate as to when the repair kits will be available to make the needed
    repair. It’s been almost three weeks and I’ve heard nothing. Not sure what our next action should be, but
    anyone considering buying a boat from Godfrey Marine should be aware of the poor customer support and defective products. 
  • steddyfretter
    steddyfretter Member Posts: 14 ✭✭
    So today I paid a visit to the dealer where I bought the new boat from to find out if they had heard anything. It had been well over a month since they told me they were going to order the foam floatation 'kit' required for this recall. According to the service people I spoke with this morning, there are no such kits as of now and Hurricane has put a hold on this thing until they can figure out exactly how this much required foam can be installed in the very limited space of the 187 hull. Once they come up with the proper repair procedure, I was told that the factory will send out 'teams' to each of their authorized dealers to instruct the techs how this will all take place and they will then call the boat owners to set up a date. I am now on a waiting list with no definite timeframe. Hopefully I am not number one as that job could end up being full of problems. In a couple more weeks the boat is coming out of the water and will be on a trailer in my yard. They can come and get it whenever they want. That's where we are at this point in time.